Carla enrolled in a Medicare Advantage plan but decided she did not like to deal with medical bills and co-pays. In the following year, Suzanne enrolled her in a Medicare Supplement plan. Carla paid more in monthly premiums for her new plan but eliminated foreseeable medical bills.
Joe and Louise
Joe and Louise split their time between Ohio and Florida. They were on a Medicare Advantage plan with an Ohio service area, but they wanted access to a Florida network as well. Suzanne enrolled them in a Medicare Supplement plan, with national providers and facilities.
Sarah was enrolled in a Medicare Advantage HMO with a local service area. She needed access to an out-of-state provider, and during the Annual Enrollment Period (AEP), Suzanne enrolled her in a Medicare Advantage PPO.
Dianne was on Medicare and Medicaid, and unable to drive. She needed a plan that offered transportation benefits that also included her current doctors. Suzanne helped her enroll in a Dual Special Needs Plan.
Louise had throat cancer and had difficulty speaking. She was on Medicare and Medicaid and asked for help selecting a plan. Suzanne met with her and enrolled her in a Dual Special Needs Plan that included her doctors in the network.
Anna is a Russian immigrant who has lived and worked here for many years, on Medicare Part A and Part B as well as Medicaid. Suzanne arranged for a Russian translator and enrolled her in a Dual Special Needs Plan.
Note: Names have been changed to protect individual’s privacy.